Responsibilities:
- Provide leadership and manage the day-to-day operations of the property management office
- Ensure daily checklist compliance and preventive maintenance programmes
- Produce incident and monthly operations reports for JMC members
- Ensure SOP compliance
- Liaise with government authorities and developer representatives
- Conduct operational audits to optimize cost and efficiency
- Manage licenses, registrations, AGM/EGM processes per the SMA
- Plan manpower requirements to ensure adequate staffing
- Record minutes of monthly meetings
- Lead the customer service programme
- Check and sign off daily collection and banking slips
- Maximise collection of service charges and sinking fund contribution
- Ensure procurement processes are adhered to
- Manage all contracts of outsourced service providers
- Develop service level standards for outsourced service providers
Requirements:
- Degree in Property Management, Real Estate, or related field
- Minimum 5 years experience in property management
- Strong knowledge of Strata Management Act and building management regulations
- Excellent leadership and communication skills
Job Type: Full Time
Job Location: Kuala Lumpur