Responsibilities:
- Provide leadership and manage the day-to-day operations of the property management office
- Ensure daily checklist of internal technical staff and external service providers is complied with
- Ensure preventive maintenance programme is being complied with
- Produce incident reports on an ad hoc basis to be forwarded to Client
- Produce monthly operations report to be disseminated to the Client
- Ensure that all SOPs are being complied with
- Liaise with relevant government authorities relating to stratified property
- Liaise with developer representatives and original suppliers and contractors on issues of defects
- Conduct ad hoc audits on operational matters to optimize cost and efficiency
- Ensure all licenses and registrations are up to date and initiate renewal process
- Initiate processes for holding an AGM/EGM and other processes related to management of stratified property as per the SMA
- Plan manpower requirements to ensure adequate staffing
- Record minutes of monthly meetings
- Lead the customer service programme
- Check and sign off daily collection and banking slips
- Maximise collection of service charges and sinking fund contribution
- Ensure procurement processes are adhered to
- Manage all contracts of outsourced service providers
- Develop service level standards for outsourced service providers
Requirements:
- Degree in Property Management, Real Estate, or related field
- Minimum 5 years experience in property management, preferably stratified buildings
- Strong knowledge of Strata Management Act (SMA) and relevant regulations
- Excellent leadership, communication, and interpersonal skills
- Proficient in financial management and budgeting
Job Type: Full Time
Job Location: Subang Jaya